Frequently Asked Questions
Click on a Question to View Its Answer
Products
Do you sell to the public?No, we only sell to optometrists.
Which optical brands do you stock?
Ana Hickmann, Bulget, Dutz, Hackett London, Hackett Bespoke, Invu Sunglasses and Pepe Jeans.
Are your product prices competitive?Yes, we are highly competitive as we are direct importers and have a highly skilled procurement division.
Processes
How do I place an order?
To place an order, you can email sales2@togsa.co.za or alternatively and more effectively, you can place an order online by following these steps:
Once you are logged into our website, click on product you want to order.
Click "View Details"
Type in quantity
Click "Add to ORDER"
Click on "Cart" to view your order
Once you have completed your order, click "Process order > >" on bottom right
Fill in or change company details as required
Click "Submit Your Order"
Once you are logged into our website, click on product you want to order.
Click "View Details"
Type in quantity
Click "Add to ORDER"
Click on "Cart" to view your order
Once you have completed your order, click "Process order > >" on bottom right
Fill in or change company details as required
Click "Submit Your Order"
Service
Why are you able to provide superior service?We do everything we can to assist our customers and have dedicated, specialist sales, admin and logistics departments. Our focus is on providing our customers with the tools to enable them to flourish and on removing unnecessary obstacles for them.
Website Usage
Will you disclose personal details that I submit on your website to a third party?Absolutely not. We only use your details to assist you as requested and do not disclose any of your details to anyone else.
Where can I read about your compliance with the POPI ACT and access your PAIA manual?Please access it here: DATA PRIVACY AND COOKIE POLICY
Where can I find stockists of your eyewear?Please access it here: Store Locator